A well-structured and informative Help Center can be a differentiator, making your product more appealing. 

In essence, a Help Center is more than just a collection of articles; it's a strategic tool that empowers users, reduces costs, and improves overall customer satisfaction. 

While the goal is self-service, providing clear contact information for support is still important. 

In some cases, a community forum can foster user-to-user support and knowledge sharing. 

Allowing users to provide feedback on the Help Center content can help improve its effectiveness. 

By providing detailed information, Help Centers can help users better understand the product's features and functionalities.